To place a call, select the Dialpad icon from the menu bar, enter the phone number you wish to dial, then press the Dial icon.
You can mute your microphone while in a call, by pressing the Mute button. To unmute, press the button again.
To place a call on hold, press the Hold button. To resume the call, press this again.
While you’re in an active call, you can transfer the other party to another PBX extension or external number.
To do so, press either the Transfer or Att Transfer button.
Initiating a transfer will automatically put the original caller on hold and display the dial pad. Enter the number of the destination party, then press the Transfer button or the Dial icon, depending on your transfer type.
If you’re performing an attended transfer, you will connect to the target party and can either press Transfer to pass the call to them, or Cancel to return to the original caller.
To initiate a conference, while you’re on a call, press Add Call. Enter the phone number of the person you wish to conference in, then press Dial.
Once connected, press the Join button to add the third party into your call.