Simple IVR for Business Hours ACME Pty Ltd operates its business hours from 8:30am to 5:30Pm Monday to Friday. They do not have a Reception, but they have multiple departments in their organisation. When customers call, they would like the customer to be given the option to speak to these various departments ( i.e. Sales, […]

SMS marketing is fast becoming a quick and effective means to communicate with customers, either 1 on 1, or mass communications.   Key Fields need to be understood by the user in order to simplify the understanding.   SMS Gateway – This field should not normally be edited by the user unless instructed to do […]