Delivery & Refund Policy

Delivery & Refund Policy

Delivery Policy

1. Physical Hardware goods

After ordering online, you will receive an email confirmation from Cloudoip containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via courier within 30 working days; however if goods are unavailable delivery will take a little longer. If you wish to query a delivery please contact us at admin@cloudoip.com.

2. Digital/Virtual Delivery

After ordering online, you will receive an email confirmation from Cloudoip containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your software/license/access code via email within 5 working days. If you wish to query a delivery please contact us at admin@cloudoip.com.

Refund Policy

All hardware is subject to 7 Days return to base for a full refund.

All Services are non refundable, and subject to “Early Termination Fees”, for the remainder of the contract period for that service.

Close Bitnami banner
Bitnami